Parameters
| Category | Bank transfer |
|---|---|
| Currency | BRL |
| Minimum deposit | Set by the operator |
| Maximum deposit | Operator and bank limits |
| Minimum withdrawal | Set by the operator |
| Maximum withdrawal | Operator limit |
| Deposit time | Business days, usually same day |
| Withdrawal time | Up to 1 business day |
| Fees | Depends on your bank |
| Availability | Offered by some operators |
Reference values — check the operator’s cashier before paying.
How to deposit
- Choose TED in the cashierThe operator shows bank, branch, account and CNPJ.
- Make the transferFrom your banking app, from an account under your CPF.
- Send the receiptIf the cashier asks, attach the receipt.
How to withdraw
- Choose TED to withdrawEnter bank, branch and account under your CPF.
- Check the detailsWrong branch or account numbers bounce the money back.
- Wait for business daysCredit follows banking hours.
Common problems
- Money not credited: check that the destination CNPJ is the operator’s.
- TED returned: wrong bank details or an account in someone else’s name.
- Weekend delay: transfers outside banking hours are processed on the next business day.
Frequently asked questions
Is TED safer than Pix?
Both are safe when the destination is the operator’s account. Pix is faster.
Can I use a joint account?
It depends on the operator; you must be an account holder. Confirm with support.